Refund policy

All sales are final.

Due to the custom-made and personalized nature of our garments, we do not offer refunds, returns, exchanges, or store credits once an order has been placed and payment has been received.

Production begins based on the measurements, design selections, and approvals provided by the client. For this reason, all deposits and payments are non-refundable and non-transferable.

Clients are responsible for providing accurate measurements and reviewing all design approvals carefully before production begins.

In the unlikely event that an item arrives damaged due to a manufacturing defect, the issue must be reported within 48 hours of delivery with clear photographs for review. Approved defects will be repaired at our discretion.

Shipping costs, customs duties, taxes, and courier delays are non-refundable.

By placing an order, the client acknowledges and agrees to these terms.